SZ
SamanthA Z

1 reviews | Active since Sept 2016

23 Jan 2026, 11:46

Incomplete Discovery Vitality Baby Bag

We recently received our Discovery Vitality Baby Bag and were disappointed to find that it was incomplete and missing several advertised items.

This benefit was something we were looking forward to, and the missing items were unexpected given Discovery’s stated standards. We kindly request that this matter be reviewed, confirmation be provided of what should have been included, and the missing items be sent to us.

We look forward to your prompt assistance.

Kind regards,

0
Replies (6)
Discovery Health
Discovery Health's reply23 Jan 2026, 13:23
Official
Dear SamanthA Z

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
SZ
SamanthA Z's update27 Jan 2026, 11:55
Reviewer Update
Great, I look forward to hearing from you
Discovery Health
Discovery Health's reply02 Feb 2026, 14:22
Official
Dear SamanthA Z

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team
SZ
SamanthA Z's update10 Feb 2026, 11:54
Reviewer Update
this issue is yet to be resolved.
Discovery Health
Discovery Health's reply18 Feb 2026, 12:28
Official
Dear SamanthA Z 

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Feb 2026, 15:47
Official
Dear Samantha V 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team