*********** Staff and Useless System

I've been trying to place an order on my repeat prescription with Discovery Med-Xpress department for 3 days now. The call centre agents do NOT seem to be able to assist or even transfer me to the correct department. Besides being put on hold constantly or them cutting the call, it is clear that no agent has a telephone list to transfer you to the correct person. I have not been able to place an order with the pharmacist at Med-Xpress for my chronic medication. This happens every single month despite me sending through a repeat script. My meds are almost finished and because of their incompetence I cannot seem to get my meds in time. the agents are rude and even the managers are unhelpful and rude.