*********** staff and management

What a joke. Service date 5 July. Processed 5 claims for the same thing. Account clearly shows stamped I paid in full with a receipt for some idiot to pay over r2500 to the Dr. I spoke to an idiot manager that doesn't understand customer service saying it will take 3 days to rectify. Day later get a claims notification that they reprocessed the claim and again paid the claim to the Dr. What a ****** joke I want my money *** is this fools doing!