1 reviews | Active since Mar 2020
*********** Staff
I visited the Discovery vaccination site at Park Square Umhlanga on 12.08.2021 for my first dose of the covid-19 vaccine and again on 26.09.2021 I visited the same site for the second dose. To my surprise I receive an sms to say that I received my 1st dose on the 26.09.2021 which did not make sense. Later when I downloaded the vaccination certificate it reflected 1 dose only. When I queried this with the COVID-19 support team, I was told their records show I only had 1 dose. Clearly the staff at the vaccination site did not do something right. Discovery needs to sort this out because I am not going back to the vaccination site to sort this out. If the staff did what they were supposed to do when I was there, this would not have happened. Sort this out as soon as possible. Train your staff to be more competent and do their job right the first time.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
