*********** staff

USELESS.... I made arrangements to pay them off as we both are jobless due to covid, which they accepted... HOWEVER.... THEY STILL PUT THE FULL AMOUNT OWED THROUGH MY BANK ACC EVERY MONTH PLUSSSSSS THE ARRANGED AMOUNT... IS THIS NOW NOT INCOMPETENCE????.... COSTING FNB TO DEDUCT FUNDS DUE TO NO FUNDS IN ACC..... FUNDS WHICH I DON'T HAVE...... I AM SO UP WITH ALL THESE PEOPLE WHO HAVE JOBS BUT CAN'T DO IT PROPERLY....