MN
Mbali N

1 reviews | Active since Nov 2017

16 Nov 2020, 14:13

*********** New Business Department

New business department: Registration of a new born.

I sent all required documents on 06/11 and was told of a turn around time of 8 working hours. I've been following up since and still my baby is not yet registered. The hospital is calling every 2nd day as they need payment for my baby's stay.

Can the new business department do what they are paid for so me and my baby can rest.

0
Replies (2)
Discovery Health
Discovery Health's reply17 Nov 2020, 08:44
Official
Dear Mbali N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Nov 2020, 11:44
Official
Dear Mbali N

We have been in contact with you to address your concerns.

Regards 
Discovery Health Servicing Team