TM
Tamaryn M

1 reviews | Active since Dec 2012

02 Dec 2022, 14:34

*********** Discovery

For the second month in a row, you have EMPTIED my bank account for a medical aid plan that was NOT supposed to be the option. I now have to pay penalties for other payments that didn't go though, by no fault of mine!! Fool me once, shame on you, fool me twice, shame on me. Remove ALL of my details from your system and forget about ANYthing from Discovery for me in future; If this occurs a third time, I WILL be taking you to the Ombudsman. With no hesitation. (If I've got enough ***** to be suing an international company, I wouldn't have any concern about taking legal action.

0
Replies (2)
Discovery Health
Discovery Health's reply05 Dec 2022, 06:48
Official
Dear Tamaryn M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Dec 2022, 13:29
Official
Dear Tamaryn M

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team