*********** customer service/ Discovery is sooo overrated!

<p>I am beyond utterly disgusted and dissappointed by a customer service in my life. How can one company have so many *********** individuals? Okay, My story is veeeeerrry long so i will just summarise. My membership started in November 2016, from that day all ive been getting from the scheme are headaches caused by misinformation about benefits, incorrect documents and premiums , members information captured incorrectly which I enquired countless time and asked for amemendments but still hasnt been resolved. Must I also mention that since I joined I have paid over R18 000 but still have not received my membership welcome pack and card, how unprofessional is that? Please TRAIN YOUR STAFF OR APPOINT COMPETENT PEOPLE! I am not sure why I am still with the scheme. Discovery is so overrated! </p>