*********** CLAIMS PROCESSING

I have 3rd party consent on my dads medical aid and in JAN 2020 My mom passed away and i removed her from my dads profile, now every damn time i want to ask why pathacar and many other doctors fROM DECEMBER to JAN was not paid for my mom these Silly Agents DON'T read and keep asking me for estate late details? why would you need estate late why do some agents do their job and others not apply TCF MAKING IT DIFFICULT for clients to do changes and or enquiries? what must i do more, the main member did not pass on which was my dad, i am frustrated wasting my time sending enquiries back and forth all I want is why pathcare for my mom was not paid sent numerous dates and please don't ask me to resend these things someone needs to do a recon and my moms admission was PMB she was at MELOMED all accounts should be paid yet there was shortfalls on the hospital and various account, please can someone look at all my moms in hospital accounts from DECEMBER TO DATE OF DEATH JANUARY THE 6TH AND EDUCATE YOUR CONSULTANTS - I HAVE DONE MY PART BY SENDING OVER AND OVER TO THE NORMAL WAY OF COMMUNICATION NOW I HAVE TO LET DISCOVERY KNOW HOW *********** THE STAFF IS . *** W ORGILL