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Item: Discovery Health
Rating: 1
Author: Anonymous

Dont process claims properly. I settle my bills upfront and then you pay the provider AGAIN???

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

29 Sept 2021, 10:23

Dear Cindy M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply29 Sept 2021, 10:23

Official

Dear Cindy M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

29 Sept 2021, 14:54

Dear Cindy M

We’ve contacted you to discuss your query.

Regards Discovery Health Servicing Team

Discovery Health's reply29 Sept 2021, 14:54

Official

Dear Cindy M

We’ve contacted you to discuss your query.

Regards Discovery Health Servicing Team

Anonymous's updateReviewer Update

29 Sept 2021, 14:54

Thank you Discovery for promptly contacting me within hours of my complaint. My humble apologies i realised it was actually the providers fault and not the fault of Discovery at all. Thank you for your assistance and great customer service

Anonymous's update29 Sept 2021, 14:54

Reviewer Update

Discovery Health's replyOfficial

30 Sept 2021, 13:11

Dear Cindy M

Thank you for the feedback.

Regards Discovery Health Servicing Team

Discovery Health's reply30 Sept 2021, 13:11

Official

Dear Cindy M

Thank you for the feedback.

Regards Discovery Health Servicing Team