SZ
Sihle Z

1 reviews | Active since Oct 2012

12 Jan 2022, 18:49

*********** and unreliable service

How difficult is it to get honest service and a R305 claim from Discovery Health?! SUPER difficult 😣

0
Replies (3)
Discovery Health
Discovery Health's reply13 Jan 2022, 07:15
Official
Dear Sihle Z
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply17 Jan 2022, 13:07
Official
Dear Sihle Z
 
We have been in touch with you to answer your comments. 
 
Regards 
Discovery Health Servicing Team 
SZ
Sihle Z's update18 Jan 2022, 10:12
Reviewer Update
Called I was… Assisted, definitely NOT

Instead I am told to do everything I have done before that hasn’t worked and then I am being brought to issues to the kind of cover I have and the things I should have found out.
Granted Discovery works in complex ways but then ke could their ā€œcompetentā€ consultants not tell me that in November 2021 and save me time, long and costly phone calls and endless emails?
Basically, I think I have spent more than the R305 I was claiming on this matter so it’s time to count my losses. Ngi sharp