CM
CANDICE M
1 reviews | Active since Apr 2013
11 Mar 2016, 10:14
*********** Advisors
Discovery agents refused to call me back or get someone to call me back,they **** to me, I spent my airtime calling the call centre and they didn't even solve my query, they just want to get you off the phone, I work for a call centre and I must say that we don't treat our clients like this. I am highly dissapointed in discovery. Get your agents some training please!!! Sies man!!!!
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Discovery Health's replyOfficial
15 Mar 2016, 13:27Hello CANDYMICH,
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your query has been addressed. Please accept our sincere apologies for the level of service you have previously received. We have taken every measure to ensure this does not occur again.
Kind regards
Sirgree
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your query has been addressed. Please accept our sincere apologies for the level of service you have previously received. We have taken every measure to ensure this does not occur again.
Kind regards
Sirgree
Discovery Health's reply15 Mar 2016, 13:27
Official
Hello CANDYMICH,
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your query has been addressed. Please accept our sincere apologies for the level of service you have previously received. We have taken every measure to ensure this does not occur again.
Kind regards
Sirgree
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your query has been addressed. Please accept our sincere apologies for the level of service you have previously received. We have taken every measure to ensure this does not occur again.
Kind regards
Sirgree