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nadia J

1 reviews | Active since Jul 2016

13 Dec 2016, 10:20

***********

<p>Ive sent through my application for new membership on the 24/11/2016, received my tracking nr via email every thinh, ive been following up since then, every person/consultant i speak to can not give me an answer, all they say is they have to re-submit my application, its been 19 days now, been re submitted 14 times, and till today still dont have an answer. I just spoke to Miranda, and she also sings the same tune, sorry mam, i have to re submit your application, because i am not wotking through a broker. i am just about gatvol now for *********** people. is there any person at discovery medical aid that can help me with my application TODAY, i leaving on holiday tomorrow. Reference nr: ********** 808</p>

0
Replies (2)
Discovery Health
Discovery Health's reply13 Dec 2016, 13:28
Official

Dear nadia0711

We are sorry to hear about your frustrations.

We are investigating your case and will get back to you as soon as possible.

Regards
Discovery health Servicing Team

Discovery Health
Discovery Health's reply19 Dec 2016, 12:44
Official

Dear nadia0711

We have been in touch with you to answer your comments.

Please let us know if you have any questions.

Regards
Discovery health Servicing Team