SA
Suheena A

1 reviews | Active since Jan 2019

07 Jan 2019, 10:22

***********

Discovery Health South Africa has absolute bull**** and unhelpful staff when it comes to medical aid. The departments do not communicate with each other and are extremely unproffesional. I have been trying to sort out my medical for the last 9 months and these *********** people keep saying that I owe an outstanding amount despite having received an sms to say that I have paid the amount.

Why are they rated the best medical aid in the country when they dont even have a proper administration system within the company!

PATHETIC!

0
Replies (1)
Discovery Health
Discovery Health's reply07 Jan 2019, 11:00
Official
Dear  SuheenaAyrga 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team