SA
Suheena A
1 reviews | Active since Jan 2019
07 Jan 2019, 10:22
***********
Discovery Health South Africa has absolute bull**** and unhelpful staff when it comes to medical aid. The departments do not communicate with each other and are extremely unproffesional. I have been trying to sort out my medical for the last 9 months and these *********** people keep saying that I owe an outstanding amount despite having received an sms to say that I have paid the amount.
Why are they rated the best medical aid in the country when they dont even have a proper administration system within the company!
PATHETIC!
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Replies (1)Discovery Health's replyOfficial
07 Jan 2019, 11:00Dear SuheenaAyrga
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jan 2019, 11:00
Official
Dear SuheenaAyrga
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
