Incompetencent service

I am deeply disappointed with the service received from MY Discovery Healthcare. While I was pregnant when I was seeing the gynecologist my medical aid was being charged instead of the Maternity benefits when I was advised that I have maternity benefits when I activated them still my medical aid was not paying the claims submitted by the gynecologist. I am sitting with high bill of unpaid doctors scan and vist due to my Discovery classic saver not paying. The lady I spoke to when the activation was done should have educated me in terms of which doctors to us only found out today when I call again to enquire I am absolutely disappointed non of my scans are paid and already my medical aid funds were taken before the activation of the maternity benefits.