Incompetence that is out of this world

I cannot begin to understand whether it is some sort of competition between your *********** staff for not being able to follow through and DO AS THEY SAY!

Probably hoping that the complaints I have brought to your attention since mid September will magically go away...

I am now, contacting you for the 4th time regarding Vitality rewards that I have not received. I am so sick and tired of the 25 minute calls it takes just to get thorough to a useless human on your end that DOESN'T DO THEIR JOBS!

I have not received my driving play for the week of the 15th to the 21st of September.

I too, now have not received my bonus play for the week that we had to track a 5km walk or run on a fitness device. I do as you ask and I get NO REWARDS!

God please tell me when will I get a straight answer from this company?? I am at my very wit's end!

Should I come through to your offices and speak to everyone I have dealt with so far in person, will that work? Because calling you clearly doesn't!

Thane Alerts **********