Incompetence is what you will find.

Would not recommend. Incompetence in the admin/claims department seems to be the order of the day. I would really recommend that you go past and find a different medical aid. I went into prem labour on 32wks2days. (The exact gestational age is know to me because the baby was conceived via IVF.) The specialist prescribed treatment and the labour was stopped. This medication is very costly. Discovery only pays for this until 33wks of gestation. Unfortunately the hospital submitted my gestational time as 34 wks when Discovery asked for the records. Discovery then did not want to pay which is understandable. The issue was sorted out with the hospital and the specialist confirmed this with a letter to Discovery as well. Now, Discovery is still refusing to pay the claim because apparently according to their brilliant admin team, the weeks of my maternity benefit, the week I went into prem labour and the date when baby was born (37wks and 5days via emergency c-section) does not “add up”. They are so extremely *********** that they cannot even count weeks of pregnancy accurately. They are also thus implying that we and the specialist are lying. Shocking! All to dodge payment of a claim that fall well within their own rules of when they will pay for it. Yes it is shocking that the hospital admin also cannot accurately record information. But this level of incompetence found at the processing of the claim is beyond useless. Easy to take our money every month. Slow to pay for an emergency that falls well in their cover wording, because someone is too slow to count weeks in their admin department.