YG
Yeensweri G

1 reviews | Active since Dec 2009

05 Feb 2024, 22:05

Incompetence!

So 2 days after ****ha Dhursan confirmed membership being active the debit order was rejected on my account because what I assume is that the income bracket was not corrected permanently.

So here we are with membership for a 64 year old man is suspended and he is not able to access medical attention because of the incompetence of a team who clearly an not do their job efficiently, not to mention I'm having to pay the service with the bank on the debit order not being processed correctly.

0
Replies (2)
Discovery Health
Discovery Health's reply06 Feb 2024, 07:17
Official
Dear  Yeensweri G
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply25 Mar 2024, 20:37
Official
Dear  Yeensweri G
 
We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team