Incompetence - Clueless

After a previous complaint about the incompetency at Discovery Health, my issues has been resolved, but leaving a bitter taste in my mouth. THEN - a deposit into my account. Upon enquiring what it was about - I got send a payment statement - that was on 10/12. As this statement showed the balance in my MSA to be over R3000 I contacted Sirgree to enquire about the payment and the balance in my MSA.<br> Sirgree rep**** on the 11th that the balance in my MSA is R998. <br> In one two days two totally different answers from Discovery. It is great fun reading all the other complaints about Discovery Health. WOW - how does management allow this level of incompetency whithin one company. Discovery is forcing me now to double check EVERY single little thing as I can't trust the *********** staff to do their job what I pay them for. It is actually astonishing that Discovery Health is still operating. They need to make some serious changes to increase the incompetency levels and the systems as Discovery is failing big time.