aS
ahmed S
1 reviews | Active since Apr 2011
04 Jun 2021, 15:59
incompetence
I am trying to get them to recheck my hospital plan benefit, I had a procedure in Feb 2021 they rejected Netcare charges the reason why I am asking them to recheck is because they rejected AMPATH charges where I would have had to pay R4300 and when AMPATH asked them to relook the matter it was discovered that I am not responsible for the AMPATH account - lot of incompetence at Discovery Netcare is in the process of handing me over a final demand I have never ever defaulted in my personal capacity on any accounts
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Replies (2)
Discovery Health's replyOfficial
07 Jun 2021, 07:55Dear Ahmed S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jun 2021, 07:55
Official
Dear Ahmed S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
07 Jun 2021, 15:20Dear Ahmed S
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jun 2021, 15:20
Official
Dear Ahmed S
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team