KP
Kallavani P

1 reviews | Active since Feb 2019

10 Dec 2019, 14:23

Income Related Subscription

I am on Discovery Key Care Plus option. I was asked for bank statements and salary advice slips which i mailed to them. Then i get a response like i need to do an affidavit to declare other credits in my bank account. I think this is crazy. As long as it is not part of my income they should not be concerned with it. I received a message to say my subscription will be based on the highest income band.

It is a pathetic state of affairs when *********** employees of Discovery tarnish the Brand.

0
Replies (2)
Discovery Health
Discovery Health's reply10 Dec 2019, 14:42
Official
 Dear Kallavani P 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards, 
Discovery Health Servicing Team. 
Discovery Health
Discovery Health's reply12 Dec 2019, 11:38
Official
Dear Kallavani P 

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team