1 reviews | Active since Jun 2016

12 Dec 2016, 05:49

Inacturate information sup****

<p>I am really disgusted by the service received from this service provider and when i called the call centre they made all the excuses u could find in the book and yet all the evidence of the incorrect information supp**** by there consultant is recorded. Its been more then three days and i an still waiting for them to give me a call after they have listen to the call. The worst part is due to the wrong information given by the consultant i had to spend more then two hours on calls from my cell phone to get back to them with the information they required from me in order to complete the application only to find out that i received the wrong info and all they could say is sorry this poor and pathetic service from a firm and take so much pride in there services i have never been so disgussted in my life </p>

0
Replies (2)
Discovery Health
Discovery Health's reply12 Dec 2016, 09:56
Official

Dear enrico-macquena

We are sorry to hear about your frustrations.

We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Dec 2016, 14:37
Official

Dear enrico-macquena

We have been in touch with you to answer your comments.

Please let us know if you have any questions.

Regards
Discovery Health Servicing Team