Inaccurate information

Item: Discovery Health
Rating: 1

I was in a motor vehicle accident on the 18th April 2018 and couldn’t receive immediate care because the consultant misinformed me with the cover I was on. I called the call centre to resolve this but 4 consultants couldn’t even assist me for 3 hours in pain with no medical treatment

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

19 Apr 2018, 08:04

Dear lehlogonolo-emelda-selathla

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply19 Apr 2018, 08:04

Official

Dear lehlogonolo-emelda-selathla

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

19 Apr 2018, 11:34

Dear lehlogonolo-emelda-selathla

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply19 Apr 2018, 11:34

Official

Dear lehlogonolo-emelda-selathla

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team