JL
JOHAN L

1 reviews | Active since Dec 2016

25 Jun 2017, 10:49

In hospital wound care.

<p>I am on the second highest medical plan ( Classic Comprehensive). For a wound care in hospital, 2x per week, unless the doctor provide more detailed clinical information , Discovery will review and chose not pay from the hospital benefit but rather from my Medical Savings. Discovery did previously pay from the Hospital Benefit but has now moved the goal post by means of a <strong>mid-year</strong> rule change. How comfortable in their favour?Now I have to appeal or declare a dispute. So uncalled for.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply26 Jun 2017, 09:22
Official

Dear Kobielouw

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply27 Jun 2017, 11:06
Official

Dear Kobielouw

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team