1 reviews | Active since Feb 2018
In Hospital Benefit Not Paid By Discovery
After getting an authorization from Discovery health for my admission at Hospital. In Hospital benefit since my admission still not paid by discovery. Doctors that was authorized not paid as yet. Sent emails and many calls made to discovery trying to get this resolved but still no joy from Discovery. Consultants say they will call you back but doesn't get back at all with feedback that was promised from them, not even an email to say why this is not resolved. Discovery is all about money but no service what's the point in paying for a med aid all these years but you get rejected for an in hospital claims/benefits.
I need this resolved as a matter of urgency. I will not be calling discovery again. I don't have the time to call them every hour of the day.
Regards Anthea
Dear Anthea naicker
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear Anthea naicker
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear Anthea naicker
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Anthea naicker
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
