RK
Rudi K
1 reviews | Active since Jul 2016
19 Jun 2020, 09:11
IMPOSSIBLE TO OBTAIN REFUND - POOR CLIENT SERVICE
Discovery incorrectly debited my account and agreed to refund this amount 3 weeks ago. The refund has obviously not been paid.
Obviously it is impossible to get hold of Discovery by phone. Really really poor service as usual!
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Replies (2)
Discovery Health's replyOfficial
19 Jun 2020, 10:12Dear Rudi K We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply19 Jun 2020, 10:12
Official
Dear Rudi K We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
19 Jun 2020, 13:05Dear Rudi K We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
Discovery Health's reply19 Jun 2020, 13:05
Official
Dear Rudi K We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team