TC
Titan C

1 reviews | Active since Jun 2016

12 Feb 2021, 11:00

Impossible to move from dependent to main member on my own policy

I have tried to move from a dependent on 1 policy to my own. Discovery processes to get this done is beyond stupid, they have 6 different consultants from different departments phone me instead of giving me 1 person to help throughout the process. Better off going with momentum or pps.

0
Replies (2)
Discovery Health
Discovery Health's reply12 Feb 2021, 12:40
Official
Dear Titan C
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Feb 2021, 13:54
Official
Dear Titan C
 
We have contacted you and addressed your concern. 

Regards 
Discovery Health Servicing Team