JM
Joan M
1 reviews | Active since Jun 2015
19 Jun 2015, 09:10
Impossible to get money back
My son had an op and the doctor advised me that there were extra charges that the medical aid did not cover so i paid the charges only to find out from Discovery that they also paid the amounts. Now i am unable to get my money back from the doctor. Discovery say they can only tell the doctor to give it back and the doctor is not. Please i need some help with getting my money back, there must be something more Discovery can help me with. This is their contracted doctor and he is *****ing your clients money and you are doing nothing? Please, or else my only other solution will be to go to the ombudsman and the press
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Replies (1)Discovery Health's replyOfficial
19 Jun 2015, 14:40Hello JoanKholiwem,
Thank you for your comment.
We confirmed that the relevant team has been in contact to discuss the details of your claim query. They will be in contact until this is resolved. Thank you for allowing us to assist and you are welcome to contact us should you require any further assistance.
Regards
Rishana
Thank you for your comment.
We confirmed that the relevant team has been in contact to discuss the details of your claim query. They will be in contact until this is resolved. Thank you for allowing us to assist and you are welcome to contact us should you require any further assistance.
Regards
Rishana
Discovery Health's reply19 Jun 2015, 14:40
Official
Hello JoanKholiwem,
Thank you for your comment.
We confirmed that the relevant team has been in contact to discuss the details of your claim query. They will be in contact until this is resolved. Thank you for allowing us to assist and you are welcome to contact us should you require any further assistance.
Regards
Rishana
Thank you for your comment.
We confirmed that the relevant team has been in contact to discuss the details of your claim query. They will be in contact until this is resolved. Thank you for allowing us to assist and you are welcome to contact us should you require any further assistance.
Regards
Rishana
