MS
MG S

1 reviews | Active since Oct 2009

11 Jul 2024, 14:19

Impossible to get an answer

Impossible to get an answer from the call centre. When I ask to be called back when they find the answer to my simple question, she (Stephanie) says - I can't call you back, we are an inbound call centre. How helpful is that? What a waste of time.

0
Replies (1)
Discovery Health
Discovery Health's reply12 Jul 2024, 06:55
Official
Dear Mg S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team