IMPOSSIBLE TO CONTACT

Item: Discovery Health
Rating: 1
Author: Rudi K

I cancelled my Vitality in April and, despite numerous e-mails etc, and finally a return call where it was confirmed that my Vitality would be cancelled, the funds were again deducted this month

It is impossible to get through to Discovery Vitality on the phone.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

01 Jun 2020, 16:53

Dear Rudi K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply01 Jun 2020, 16:53

Official

Dear Rudi K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

02 Jun 2020, 14:07

Dear Rudi K

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply02 Jun 2020, 14:07

Official

Dear Rudi K

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Rudi K's updateReviewer Update

18 Jun 2020, 16:27

The matter has unfortunately not been resolved and I am yet again unable to contact Discovery by telephone.

Please contact me as a matter of urgency to resolve.

Rudi K's update18 Jun 2020, 16:27

Reviewer Update

The matter has unfortunately not been resolved and I am yet again unable to contact Discovery by telephone.

Please contact me as a matter of urgency to resolve.