1 reviews | Active since Sept 2016

30 Sept 2016, 21:41

******* debit orders

<p>In may i cancelled my medical scheme with discovery but my msa was over spend so i made an arrangement to pay off that accound over 6months but i managed to settle the account the first month but now they still debit my account each month but they do pay back the money each month aswell.</p> <p> </p> <p>Why cant they remove the debit order because its costing me money now the debit order. </p> <p> </p> <p>I send them numerous emails asking to remove the debit order and each time the ticket is just send to accounts and nothing happens from there.</p> <p> </p> <p>I will never in my life recomment any discovery product to anyone.</p> <p> </p> <p>There client support is non exciting.</p> <p>Please sort this out asap</p>

0
Replies (2)
Discovery Health
Discovery Health's reply03 Oct 2016, 09:09
Official

Dear pieter-boshoff-1

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply06 Oct 2016, 14:08
Official

Dear pieter-boshoff-1

We have been in touch with you to answer your comments.

Regards
Heelan