Ignored and false promises

On Tuesday 12th May I went to my dr as I had a very uneasy experience the previous night with reflux. In the middle of the night I was surprised with acid spuing from my nose which caused me not to breath and I passed out waking up ice cold. My dr sent me to a surgeon which immediately wanted to do tests and sent me to admissions. They contacted Discovery who said they need authorization. They said 2 working days it's now Friday 15th and I still have a bloated tummy unable to eat and haven't been to the bathroom since Monday. I spoke to Dain Adams that faithfully promised to contact me back and hasn't I then spoke to Dalwyn Moodley and Claire which claimed to be the manager. It's Friday afternoon 16h45 and again no one has made an effort and lies have been circulating. I want the recordings of all my calls and I want evidence that these people informed me correctly by advising me that there positions are managers. I want a refund please cancel my medical aid I will pay the R344 that u paid the dentist. Please who ever is reading this don't trust your health with Discovery this warning will save ur loved ones live. Do ur homework and get a medical aid that will cover u. I am in pain