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caradpreez C
1 reviews | Active since Sept 2016
16 Aug 2021, 15:24
IF YOUR BABY PASSES, NO POSTNATAL CARE/BENEFITS
Good day,
I registered for Maternity Benefits on the 6th of May 2021. My baby was born on the 4th of May 2021. However, she passed away at 2 weeks old. Thereafter, I cancelled my maternity benefits.
I have sent through the updated claim for a postnatal check-up, but Discovery is refusing to pay ICD Code 39.2 (Encounter for routine postpartum follow-up).
Please advise?
Does Discovery not offer postnatal care to mother's whose babies pass away?
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
17 Aug 2021, 07:11Dear Cara P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Aug 2021, 07:11
Official
Dear Cara P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
17 Aug 2021, 15:31Dear Cara P
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply17 Aug 2021, 15:31
Official
Dear Cara P
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
