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Mokasha M

1 reviews | Active since Dec 2015

12 Nov 2023, 00:09

I would recommend a dead dog over Discovery Medical Aid

I would recommend my dead dog Jaco over the Discovery Medical Aid, because at least it was loyal. They only care about the bottom line not the lives of people. This was the respond of Discovery(I have put ### over personal Information) Dear Dr ##### Thank you for contacting us. Membership number - ######### Personal Medical Assessment (PMA) form Kindly note that the Forensics Standards Department has received the PMA form from Dr Khosa. They also require the PMA form from Dr Omar who will only be back on Tuesday 14 November 2023. Your treatment is not being denied at the moment while you are in hospital, but under funding review. The review of your cover will be completed once the PMA form has been received from Dr Omar. This was my response Hi Are you insinuating that a life or death decision will be made only when Dr Omar is back on leave? So what you are saying is basically a death sentence, 1.I have been actively bleeding or hemorrhaging for the past 3 days. 2.No one knows the source of my bleeding, unless I do CT scans there is no way of providing proper care. 3. My BP is 172/113 4. My fever is above 39c 5. I already passed out 4 times. I told your consultants, Dr Omar is not my doctor, I saw him once on the 5 th for routine health check up, NOT because I was sick. Dr Khoza and Mathebula are my doctors for the past 20 years. I have never been to see other doctors for any ailments. Please note that Radiology will not do any scan without authorization or cash payment upfront, so you have denied me care.

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Replies (2)
Discovery Health
Discovery Health's reply13 Nov 2023, 07:03
Official
Dear Mokasha M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Nov 2023, 09:34
Official
Dear Mokasha M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team