CM
Charmu M

1 reviews | Active since Dec 2013

06 Aug 2017, 04:37

I will never use discovery medical aid after being a loyal customer since i knew what is medical aid.

<p>I lost my job 4 months ago and the company was paid 50% and I pay 50% and my medical aid was through my company. Discovery did notify they're in the process of terminating my medical aid service and since I lost my job stopped using the medical aid card. now for the past 2 months I see debit order of R4000 being run on my empty bank account and I went to the bank to find out who is trying to take money from my account and shocking its Discovery Medical Aid. And the best part of it since I lost my job never got a call from Discovery to explain what the hell is going on.</p> <p>Discovery this sucks and after showing this to my wife who is also with discovery and other family members, we changing from discovery to other medical aid. This simply shows you don’t care about people but our money.</p> <p> </p> <p> </p>

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Replies (2)
Discovery Health
Discovery Health's reply07 Aug 2017, 09:47
Official

Dear charmuc

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Aug 2017, 15:08
Official

Dear charmuc

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team