1 reviews | Active since Jun 2016
I WILL BE YOUR WORST NIGHTMARE IF SOMETHING HAPPENS TO MY DAUGHTER !!!!!
My daughter got sick on Monday the 16th of January... went to her doctor in Krugersdorp and after two doctors have examined her, they told her to go the hospital because she have a very bad kidney bacterial infection... het blood is 4 x the normal infection rate and no medicine can help her now that they can give her, she must get help from the hospital.
When she arrived at the hospital casualties and was examine by the doctor... Dr. van der Merwe also confirms that she have a very serious infection and need to be taken up in hospital immediately...
DISCOVERY HELTH did not want to approve that she must be admitted into hospital, they said they will mail a document to the doctor to be completed and then they will decide if she can be admitted into hospital... my daughter can go home and they will let her know.
Dr. van der Merwe told my daughter that she must come back asap... because she can get serious permanent damage on her kidneys...
We are on Thursday and no one contacted my daughter... she is in very bad shape with pain... my wife and houseworker must carry my daughter to the toilet and back this morning... and when my wife phoned DISCOVERY HEALTH and they spoke to my daughter and told her that they are still waiting for the document from the doctor. When phoning the hospital, my daughter have been told that Discovery did not mailed any forms to be filed in by the doctor and that my daughter must phone DISCOVERY HEALTH because it is not there duty to phone them.
My wife ask me to phone and see if I can get anything out of DISCOVERY HEALTH to help our daughter... after holding on for over 30min before getting to the right person and explaining her the situation and that my daughter is in bad shape... the only response on the end of the day we got from DISCOVERY HEALTH is that they will mail the form again to the doctor and it can take up to 4 days before they will let my daughter knows the outcome....
And this is the worst of all... the lady of DISCOVERY HEALTH told my daughter that she must go to a government hospital !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DISCOVERY HEALTH you just proved again that it is all about the money and not about the people !!!!
IF SOMETHING SERIOUS GOING TO HAPPEN TO MY DAUGTER OR SHE DIES OF THIS INFECTION.... I WILL MAKE IT MY LIFES MISSION TO TAKE IT AS FAR AS POSSIBLE TO GET IT OUT IN THE MEDIA WHAT YOU DID TO MY DAUGHTER !!!!
I WILL BE YOUR WORST NIGHTMARE.... I PROMMIST YOU THAT !!!
Regards, Rudi Brits
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
