1 reviews | Active since May 2017
I WANT THIS RESOLVED!
If there was a rating less than one, that is what I would rate Discovery Health. I had joined the scheme as of January 2022, under the pretense, of no waiting period, no exclusions, no limitations for in-house.
I was admitted for abdominal pain in January, Discovery is yet to approve the claims, I have medical service providers breathing down my neck for payment, Discovery had requested further documents, to eliminate a pre-existing condition, however, how can anyone have acute appendicitis more than once!!!
The Dr's had submitted all forms needed by Discovery, and still, no feedback, after back and forth from my side and Dr's and the hospital, we were told to not follow up again because there is a backlog.
I have sent multiple emails to the forensics department as well as numerous attempts via their chat and call center, all my requests are yet to be acknowledged and even answered.
