AC
Amanda C

1 reviews | Active since Mar 2018

06 Jan 2021, 11:56

I want my savings back and claim paid under PMB please!!!!!!!!!!!

Discovery you should be ashamed of yourselves !!!My husband was admitted in hospital on the 11th of november 2020 as an emergency due to a torn tendon . Discovery made partial payments to Dr Maina ,Berkowitz Shnier and Sethusa and partners .I then escalated the issue to have these claims paid under PMB .I was informed telephonically that all my claims had been approved under PMB .To my surprise i have logged in on the discovery app to find that Berkowitz Shnier has been paid out of my 2021 savings !!!!!!!!!! please i want my savings back ,this claim should go off PMB as requested and confirmed by yourselves

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Replies (2)
Discovery Health
Discovery Health's reply06 Jan 2021, 12:37
Official
Dear Amanda C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply08 Jan 2021, 11:49
Official
Dear Amanda C

We’ve contacted you to discuss your query. 

Regards
Discovery Health Servicing Team