RR
RR R
1 reviews | Active since May 2009
25 Nov 2015, 10:51
I urgently need my address details ammended
I have been struggling to change my address details on my tax certificate, after numerous conversations through your call center agents it seems my details have still not been amended. This morning I attempted once again to change my address details and the agent whom I spoke with simply hung up. Deadline for returns is this week and I am still unable to get the documents I need. I would appreciate your urgent attention on the matter as I have been trying to sort this out for months.
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Discovery Health's replyOfficial
30 Nov 2015, 14:19Hello RRR21,
Thank you for your comment.
We've tried to contact you however you were unable to take our calls. We've confirmed that correspondence have been sent to you. You are more than welcome to respond to it should you require any further assistance with this matter. Please accept our sincerest apologies for the inconvenience this may have caused.
Regards
Annelize
Thank you for your comment.
We've tried to contact you however you were unable to take our calls. We've confirmed that correspondence have been sent to you. You are more than welcome to respond to it should you require any further assistance with this matter. Please accept our sincerest apologies for the inconvenience this may have caused.
Regards
Annelize
Discovery Health's reply30 Nov 2015, 14:19
Official
Hello RRR21,
Thank you for your comment.
We've tried to contact you however you were unable to take our calls. We've confirmed that correspondence have been sent to you. You are more than welcome to respond to it should you require any further assistance with this matter. Please accept our sincerest apologies for the inconvenience this may have caused.
Regards
Annelize
Thank you for your comment.
We've tried to contact you however you were unable to take our calls. We've confirmed that correspondence have been sent to you. You are more than welcome to respond to it should you require any further assistance with this matter. Please accept our sincerest apologies for the inconvenience this may have caused.
Regards
Annelize