SM
Sinenhlanhla M

1 reviews | Active since Mar 2024

04 Jul 2024, 12:16

I urge everyone who doesn't see value in DHMS to migrate to other medical aids - there are many better ones

Terrible terrible communication lines. I've been emailing these people using the email addresses I've found online (since they don't give email addresses to contact when they send no reply emails). Nobody got back to me. Then I received an email saying I've been reported to a credit bureau, for reasons unbeknownst to me. This is the kind of nonsense that made me migrate medical aids in the first place. Price gouging, non delivery on services, and outright exploitation of people.

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Replies (2)
Discovery Health
Discovery Health's reply04 Jul 2024, 13:14
Official
Dear Sinenhlanhla M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Jul 2024, 15:12
Official
Dear Sinenhlanhla M

We responded to your complaint. 

Regards 
Discovery Health Servicing Team