I signed up for Flexicare, but none of my dependents were listed, and I was also not registered for Vitality

Item: Discovery Health
Rating: 1
Author: Petrus K

I signed up for Flexicare, but none of my dependents were listed, and I was also not registered for Vitality. Send an email, but there was no response. Pathetic!

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

10 Aug 2023, 10:18

Dear Petrus K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply10 Aug 2023, 10:18

Official

Dear Petrus K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

10 Aug 2023, 15:23

Dear Petrus K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply10 Aug 2023, 15:23

Official

Dear Petrus K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Petrus K's updateReviewer Update

11 Aug 2023, 08:06

Thank you, Discovery, for getting back to me to add my dependents and activate vitality. Apologies for the review as it was actually HIPPO that messed up.

Petrus K's update11 Aug 2023, 08:06

Reviewer Update

Thank you, Discovery, for getting back to me to add my dependents and activate vitality. Apologies for the review as it was actually HIPPO that messed up.

Discovery Health's replyOfficial

28 Aug 2023, 10:00

Dear Petrus K

Thank you so much for taking the time to give us your positive feedback.

Regards

Discovery Health Servicing Team

Discovery Health's reply28 Aug 2023, 10:00

Official

Dear Petrus K

Thank you so much for taking the time to give us your positive feedback.

Regards

Discovery Health Servicing Team