MB
Monica B
1 reviews | Active since Aug 2022
03 Aug 2022, 16:48
I need assistance!
I was recently diagnosed with a cyst in my left temporal lobe of my brain and when I submitted all the relevant documents after 3 weeks of wait the medical aid withdrew my membership due to “non disclosure” even though this was not the case. Not only are they putting my life at risk they’re also putting my husband and twin daughters at risk as well! They even withdrew their memberships and billed us for the huge amount they supposedly paid to the hospital when my babies were admitted! They have absolutely no regard for people and I am taking this further because this is not right😡.
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Replies (3)0
Replies (3)Discovery Health's replyOfficial
04 Aug 2022, 06:19Dear Monica D We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's reply04 Aug 2022, 06:19
Official
Dear Monica D We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's replyOfficial
04 Aug 2022, 15:17Dear Monica D We have been in touch to address your concerns. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply04 Aug 2022, 15:17
Official
Dear Monica D We have been in touch to address your concerns. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
MB
Monica B's updateReviewer Update
12 Oct 2022, 19:20This did not resolve any of my issues as a company that makes millions they’re trying to take money from me that I don’t have they’re literally taking food from my babies mouths!!
MB
Monica B's update12 Oct 2022, 19:20
Reviewer Update
This did not resolve any of my issues as a company that makes millions they’re trying to take money from me that I don’t have they’re literally taking food from my babies mouths!!
