BZ
Busi Z

1 reviews | Active since Apr 2018

02 Sept 2021, 09:04

I HAVE BEEN GHOSTED!

Discovery Health, I am still waiting for the call recordings they promised to send me and I have been requesting and requesting for them for months now and instead they have ghosted me. No response, nothing!

My baby is 6 months old and still not covered "immediately" like they said because it was story after story. I really don't know what I would should she get sick. I claim to have a medical aid that's not even helping me.

They said the doctor's co-payment is R50 but I paid R110.

I have been ghosted...

0
Replies (2)
Discovery Health
Discovery Health's reply02 Sept 2021, 10:46
Official
Dear Busi Z We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply07 Sept 2021, 17:59
Official
Dear Busi Z We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team