1 reviews | Active since Mar 2009
I have 5 reference numbers and not a single reply.
Membership reinstated <br> We have reinstated your membership and transferred it to the correct branch as it was withdrawn in error.<br> We have emailed you a copy of your membership certificate as proof.<br> We have referred your query regarding the Discovery website to the relevant department so they can assist with the navigation. Please allow 2-3 working days for feedback.<br> If you need more information, please email [Email Removed] Please quote the above reference number if you need more information about this query. <br> Regards<br> <br> Your reference number is ***. One of our consultants will respond to you by email or contact you telephonically. <br> <br> Your reference number is ***. One of our consultants will respond to you by email or contact you telephonically. <br> <br> Your reference number is ***. One of our consultants will respond to you by email or contact you telephonically<br> <br> Your reference number is ***. One of our consultants will respond to you by email or contact you telephonically. <br> <br> We've received your request and will process it soon. <br> <br> Your reference number is: ***.<br>
Thank you for your comment.
I am sorry to hear of the recent service you experienced regarding the reinstatement of your membership. I confirm that your membership is currently active and you may use your benefits. Unfortunately, email requests are not responded to immediately and may take up to 2-3 working days to get feedback on. For immediate response, members should contact our service centre.
I confirm that you have been assisted by our service centre today who have provided you with feedback on the concerns you raised. Also, an email has been sent to you with further feedback on your query.
Kind regards
Bruce
Thank you for your comment.
I am sorry to hear of the recent service you experienced regarding the reinstatement of your membership. I confirm that your membership is currently active and you may use your benefits. Unfortunately, email requests are not responded to immediately and may take up to 2-3 working days to get feedback on. For immediate response, members should contact our service centre.
I confirm that you have been assisted by our service centre today who have provided you with feedback on the concerns you raised. Also, an email has been sent to you with further feedback on your query.
Kind regards
Bruce
