MM
Mahloko M

1 reviews | Active since Sept 2018

19 Jul 2024, 08:24

I hate discovery

I’m currently on Keycare plus paying R5200 if not wrong with my two daughters and we’re all going through a lot my little one can’t breath through the nose due to adinoites and I have had tonsils since and Dr decided to then refer me to a specialist which I had to pay about a R1000 to consult because moes my medical aid doesn’t cover unless I wait for three days for discovery to approve whether I see a specialist or not I paid the money because my health is at risk Dr says to me your medical aid says they don’t cover tonsillectomy anymore they way I cried and the specialist recommended I go to Johannesburg General hospital for help because they are severe I really hate discovery and I’m going to paint this all over to make other members aware that they are not covered I pay a lot of money for me to be treated this way I’m way too dissatisfied in joburg Gen I go for unlimited check up nothing is happening at the moment I’m shuttered because I work with my voice and my tonsils are severe 💔 *** I can only receive WhatsApp not phone calls

0
Replies (4)
Discovery Health
Discovery Health's reply19 Jul 2024, 09:39
Official
Dear Mahloko rose M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Jul 2024, 17:22
Official
Dear Mahloko rose M

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team
MM
Mahloko M's update01 Sept 2024, 22:38
Reviewer Update
What reply because I refreshed my emails time and again
Discovery Health
Discovery Health's reply23 Oct 2024, 11:18
Official
Dear Mahloko rose M

We have been in contact with you.

Regards Discovery Health Servicing Team