NB
Noel B

1 reviews | Active since Dec 2015

19 Aug 2022, 21:40

I hate Discovery

Unable to change network doctor, Discovery is as useless as the doctor that you don't want to deal with but you are forced to go back to because of the useless staff and unhelpful representatives.

Wish my company would move away from Discovery so I dont need to go through this frustration anymore.

As a consumer I think I have the right to choose the doctor whom I feel that I want to go to for help when I am ill and no be trapped by a flawed policy.

I now have to fork out R600 everytime I need to go to the doctor because the network doctor that I cannot change makes its patients sit for hours until u end up getting fed up waiting because they don't care about patients that are sick or even dying and Discovery is just as horrible as they are.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Aug 2022, 07:19
Official
Dear Noel B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply23 Aug 2022, 17:25
Official
Dear Noel B

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team