wW
wernerhomann W

1 reviews | Active since Sept 2016

16 Feb 2024, 13:01

I had an issue with a claim that was rejected by my medical aid

I had an issue with a claim that was rejected by my medical aid. Without, going into too much detail, this morning I called Discovery to look into the reason for the rejection of my claim. I had the privilege to deal with, Clarissa Narainsamy. This kind lady, really went out of her way to get my query resolved. She had to double check a number of system issues and kept me in the loop, the whole time while doing this. Clarissa, thank you so much for your professionalism and friendly demeanor! You have really made my day. Please keep it up 👍 Best regards, Werner Homann

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Replies (1)
Discovery Health
Discovery Health's reply19 Feb 2024, 06:56
Official
Dear Werner H

Thank you so much for taking the time to give us your positive feedback.
   
Regards 
Discovery Health Servicing Team