I don’t know why I stayed with that medical aid that’s only interested in our monthly dues not domt care about their so called customers. Once u loose many u will learn manners as that’s upposed to be part of your training and stop taking broken English a

Why does Diacovery health call themselves a good medical aid. They a total Nonsense to deal with. I had an unforeseen debit order and asked them to debit the outstanding amount into 2’ao that I can survive. One of their consultants told me I should not think I am a special case they are in business. How would be they be in business if they treat their customers like trush. I went to an extent of asking for a downgrade as I was with the medical for more 15 years. Now they send me junk email that I must pay the put standing amount and my cover has been terminated . They must get off the high horse gone are the days when they used to be the IT medical aid there so many options now taut u can dump tthem at anytime . I will afford to pay R100 until The donkeys come home unless I can be show how to trade with my body that I am not even comfortable able after I have a huge car on my breast . The problem consults think they sitting on concrete and they will not move. Wiith the amount of people that are joining other ****ival Aids they will learn that customer retention is important and u don’t take to people as if u are falling from a tree