1 reviews | Active since Apr 2011
I cant get help - 2nd Hello Peter complaint
All I want is my wellness day results from the 8th of December. I cannot get a satisfactory response. <br> <br> I have been trying to get this resolved for 5 weeks. I am tired of being given the same set of instructions (which don't work), getting sent links that don't work, explaining the situation again and again and just getting nowhere, having my emails ignored and having the ball placed back in my court. <br> <br> I have emailed, phoned and started the process from scratch. Some of my emails have not even been acknowledged. I am tired and frustrated.<br> <br> All I want is my Wellness Day Results. Is there anyone who can help. Please, anyone. <br> <br> Is there anyone who is willing to follow through on this and actually ensure that I get my report. <br> <br> Is there anyone who is willing to just make enough effort to assist me.<br> <br> Is there anyone who cares.<br> <br> Is there anyone there.
Thank you for your comment.
I am truly sorry for the inconvenience experienced in obtaining your wellness report. We confirmed that the report is available to members on the website however, we could not replicate the errors you were receiving when trying to view it. Our Website support team have also attempted to assist you with this process and have since emailed your report to you.
Thank you for allowing us to assist with your query. You are welcome to contact us should you require any further assistance.
Kind regards
Rishana
Thank you for your comment.
I am truly sorry for the inconvenience experienced in obtaining your wellness report. We confirmed that the report is available to members on the website however, we could not replicate the errors you were receiving when trying to view it. Our Website support team have also attempted to assist you with this process and have since emailed your report to you.
Thank you for allowing us to assist with your query. You are welcome to contact us should you require any further assistance.
Kind regards
Rishana
