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Sean S

1 reviews | Active since Mar 2021

06 May 2021, 14:23

I AM STILL WAITING FOR MY CLAIM TO BE SORTED OUT - I NEED TO ORDER CHRONIC MEDICATION!!!!!

I AM STILL WAITING - I NEED TO BY MY CHRONIC MEDICATION!!!!!

I want to know what it going on with my medical aid plan. How is it possible that i have to sit with this every month????? AND ITS ALWAYS A FAULT ON YOUR SIDE!!!!

Again this month i have to fight and complain every day about your terrible service and your *********** staff!

A Discovery representative named Damien called me about my Hello Peter complaint and said they realise that the problem was on Discovery’s side. Apparently i had to put in Mediposts details at the Healthcare professional section. This is the first time they have ever asked me this in 2 years.

Now i am waiting for any kind of response???? I have to order my Chronic Meds???

I am seriously over your shockingly bad service!!!!

SORT THIS OUT!!!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply07 May 2021, 07:50
Official
Dear Sean S
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 May 2021, 13:53
Official
Dear Sean S
 
We’ve responded to your complaint.
 
Regards 
 Discovery Health Servicing Team